Contact

Tell us where the workflow is breaking.

The fastest way to get useful help is to describe the card volume, team type, and the specific stage causing delays today. That makes it easier to point you to the correct pack, proof flow, or support path.

Sales enquiries
Use hello@zeptekai.com for demos, procurement questions, and pricing walkthroughs.
Support
Use support@zeptekai.com for product questions, troubleshooting, and refund requests.
Expected response window
Messages submitted through the contact flow are intended to receive a reply within one business day.
Good message checklist

Share your expected card count.

Mention whether you are a school, college, corporate, or studio.

Tell us whether the blocker is data, photos, proofs, or export.

Tell us about your workflow

Use the form for demos, pricing discussions, or support questions. If the inbox is not configured yet, the page will tell you to email us directly instead.

Need paperwork?

Ask for billing, refund, or compliance details in writing.

Public policy pages are already live, and the support inbox can point you to the current refund or privacy summary if a procurement team needs it.

Billing and refunds

Use billing@zeptekai.com or support@zeptekai.com for top-up questions, invoice clarifications, or refund requests.

Privacy and data handling

Use support@zeptekai.com for privacy questions, DPDP-related requests, or policy clarifications before onboarding a team.